Pros 
Cons A Hole-in-One Experience: First Impressions of Boardwalk Mini Golf
Boardwalk Mini Golf in Mineral, Virginia, consistently earns high praise, currently boasting a solid 4.4-star rating. Situated at 200 Boardwalk Wy, this isn’t your average putt-putt course. Multiple reviewers highlight the scenic beauty—built on a hill and beautifully landscaped with water hazards where the balls actually float! This thoughtful design element adds a unique challenge and visual appeal. Its convenient location near Lake Anna certainly elevates the experience, offering stunning views alongside friendly competition.
The course isn’t just pretty; it’s well-maintained and thoughtfully designed. Visitors consistently use words like “challenging” and “fun,” noting that each of the 18 holes presents a unique obstacle. Beyond the golf itself, Boardwalk Mini Golf is clearly integrated into a larger entertainment complex. The proximity to an arcade, a pizza place, and the ever-popular Moo Thru create a complete family outing destination. Here's a quick breakdown of what makes Boardwalk Mini Golf stand out:
- Scenic Location: Nestled near Lake Anna for picturesque views.
- Unique Course Design: Water hazards with floating balls and varied obstacles.
- Integrated Entertainment: Adjacent to arcade, pizzeria, and Moo Thru.
- Accessibility: Offers wheelchair accessible entrance and parking.
- Family Focus: Specifically lauded as family-friendly.
Beyond the Green: Amenities and Accessibility
Boardwalk Mini Golf caters to a wide range of visitors, with a strong emphasis on family fun. They actively offer discounts for active military personnel, making it an accessible option for those who serve. The facilities are clearly designed with inclusivity in mind, featuring both wheelchair-accessible entrances and a parking lot, ensuring everyone can participate in the fun.
Payment options are also convenient – they accept both credit and debit cards. This means no scrambling for cash!
Here's a table summarizing the facilities at Boardwalk Mini Golf:
| Feature | Enabled |
|---|---|
| Active Military Discounts | Yes |
| Wheelchair Access Entrance | Yes |
| Wheelchair Access Parking | Yes |
| Family-Friendly | Yes |
| Credit Card Payments | Yes |
| Debit Card Payments | Yes |
| Good for Kids | Yes |
Many reviewers specifically mention it’s a “great place to bring the family for an evening,” indicating a welcoming atmosphere for all ages.
Staff Spotlight: Going the Extra Mile
What truly sets Boardwalk Mini Golf apart isn't just the course itself, but the exceptional customer service. Several reviews specifically call out individual staff members for their dedication and willingness to go above and beyond.
One reviewer detailed a particularly touching experience, thanking a staff member named Karen for staying late to allow their family to finish their game. They emphasized the impact of having caring staff, relating it to the success of their own small business. This level of dedication demonstrates a commitment to customer satisfaction that's rare to find.
Another user recounted enjoying a date night that included mini golf, dinner upstairs, and arcade games, painting a picture of a versatile and enjoyable experience. However, it's essential to note a single, isolated complaint concerning a broken arcade machine and a refusal to issue a refund (more on that in the next section).
A Fairway to Improvement: Addressing Customer Concerns
While overwhelmingly positive, Boardwalk Mini Golf isn’t without its minor criticisms. One patron expressed frustration with a broken punching bag machine in the arcade and the subsequent refusal to provide a refund, citing a policy requiring owner verification. The reviewer felt the situation was nonsensical, questioning the need for such a lengthy process for a single dollar.
This isolated incident, while frustrating for the customer, suggests a potentially rigid refund policy. While protecting against fraudulent claims is understandable, a more flexible approach to minor issues – particularly with a younger audience – could significantly enhance customer satisfaction.
It’s worth noting this is the only negative commentary within the featured reviews. The vast majority of visitors consistently praise the course’s design, maintenance, and the friendly, helpful staff. Contact information is readily available at (540) 547-8980 and the course is open daily from 11 AM to 9 PM, providing ample opportunity to experience "Un-fore-gettable!" fun firsthand.